For our Client, an important Italian Company operating in the Fashion & Luxury Market, for the developing of their Shop in Italy, we are looking for the following Profile:
Essential Duties and Responsibilities:
- To provide exceptional Customer service experience by greeting, listening and assisting Customers in exceeding their needs, demonstrating an excellent knowledge of products, as well as of the brand history and heritage.
- To build and strengthen relationships with Customers, deal with different nationalities and personalities and put always the Customers at ease.
- To contribute to the Store Team will be key to accomplish the goals set by the Management and to maintain Visual standards and general maintenance.
- To assist and to train the sales staff in order to ensure outstanding Customer services.
- To ensure maintenance of inventory accuracy, in line with Company policies and procedures.
- To analyse and to provide sales reporting and to monitor KPI’s.
The best Candidate is a person with deep passion for Fashion and Luxury, with at least 3 / 5 years direct experiences in managing a store and coordinating people in an international environment.
The successful Candidate will have a strong work ethic, leadership skills, high energy and team orientation and also a very good verbal and written communication.
You must be fluent in Italian and in English (knowledge of other languages will be considered a plus) and you must have a good knowledge of the Italian Market.
Place of work: Florence centre.